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We'd love to hear from you. Whether you have a question about features, pricing, or anything else, our team is ready to answer all your questions.

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9:00 AM – 6:00 PM EST

Saturday

10:00 AM – 2:00 PM EST

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Emergency support available 24/7 for Enterprise customers

Frequently asked questions

Quick answers to common questions

How does the credit system work?

Customers can freely browse your availability and submit booking requests without any credit requirements. When you confirm a booking, 1 credit is automatically deducted from your account balance.

Do I need credits for customers to make bookings?

No. Customers can request bookings freely without any credit check. Credits are only consumed when you confirm a booking.

What happens if I don't have enough credits?

If your balance is insufficient when trying to confirm a booking, the system will notify you and prevent the confirmation until you purchase additional credits.

How do I purchase credits?

You can purchase credits anytime through your account dashboard. Choose the package that fits your needs and complete the payment.


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